Privacy Policy

Your Privacy Matters

At Love-It Longevity, trust matters.

When you shop with us, ask a question, create an account, or place an order, you may share personal information with us. We believe you should understand what information may be collected, why it is used, and the choices available to you.

This Privacy Policy describes how Love-It Longevity collects, uses, shares, and protects personal information when you visit our website, communicate with us, or purchase from us.

Information We May Collect

Depending on how you interact with Love-It Longevity, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order and transaction information
  • Products viewed, purchased, or added to a cart
  • Account information
  • Communications with our customer-care team
  • Device, browser, and IP information
  • Website activity and interaction data
  • Marketing preferences
  • Information necessary to prevent fraud or verify transactions

Payment information is processed through our payment providers. We do not directly store complete payment-card numbers.

How We Use Information

We may use personal information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Communicate about purchases
  • Provide customer support
  • Process returns and refunds
  • Detect and prevent fraud
  • Maintain and improve our website
  • Personalize the shopping experience
  • Understand how customers use our website
  • Comply with legal, accounting, tax, and regulatory obligations
  • Send marketing communications where permitted and according to your preferences

We use personal information only for legitimate business purposes, contractual purposes, consent-based purposes where applicable, and other purposes permitted by law.

Shopify & Service Providers

Love-It Longevity operates its online store using Shopify.

We also work with service providers that help us operate the business, including payment processors, manufacturers, suppliers, fulfillment partners, shipping carriers, analytics providers, technology providers, email providers, fraud-prevention services, and marketing platforms.

These parties may process personal information when necessary to provide their services or as otherwise permitted by applicable law.

Manufacturers, Suppliers & Delivery Partners

Certain products are shipped directly from manufacturers or fulfillment partners.

To fulfill an order, we may provide the information reasonably necessary to process and deliver your purchase, such as your name, delivery address, telephone number, email address, and relevant order information.

Cookies & Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies to operate the site, remember preferences, understand site performance, measure engagement, help prevent fraud, and support marketing where permitted.

More information is available in our Cookie Policy.

Marketing Communications

If you choose to receive marketing communications from Love-It Longevity, we may send information about products, offers, new arrivals, wellness content, or other brand updates.

You may unsubscribe from promotional emails using the unsubscribe link included in those communications.

Transactional communications concerning an order, account, security matter, or customer-service request may still be sent when necessary.

How We Share Information

We do not disclose personal information indiscriminately.

We may share information with service providers and business partners when reasonably necessary to operate our business, fulfill orders, process transactions, provide requested services, maintain security, comply with law, or exercise and defend legal rights.

We may also disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, recordkeeping, tax and accounting obligations, fraud prevention, dispute resolution, and legal compliance.

Retention periods may vary depending on the type of information and applicable requirements.

Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no online system, transmission method, or storage technology can guarantee absolute security.

Customers should protect their passwords and account credentials and contact us if they believe an account or transaction has been compromised.

Your Privacy Choices & Rights

Depending on where you live, applicable privacy laws may provide rights concerning your personal information, potentially including rights to request access, correction, deletion, portability, or information about certain uses or disclosures.

You may also have rights to opt out of certain targeted advertising, profiling, sharing, or sale-related activities as those terms are defined under applicable law.

Some requests may require identity verification, and certain information may need to be retained where permitted or required by law.

Children's Privacy

Love-It Longevity is intended for adults and is not directed toward children.

We do not knowingly seek to collect personal information from children in violation of applicable law.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.

The updated version will be posted on this page with an applicable effective or updated date where appropriate.

Contact Us

Questions about this Privacy Policy or your personal information may be directed to:

Love-It Longevity
support@loveitlongevity.com